The American Red Cross began providing financial assistance and recovery planning to eligible households damaged from Hurricane Hanna on August 5, 2020. This program will serve households whose residences sustained major damage or were destroyed. Application Process Head of households are encouraged to call 1-800-RED- CROSS (1-800-733-2767) option 4 to start their application. Service is available in English and Spanish. To ensure COVID-19 safety guidelines, the Red Cross assistance program will be available to the public by phone. The application process began Wednesday August 5. Red Cross caseworkers will work with clients to confirm eligibility and provide assistance via a prepaid Master-Card. Financial assistance ...