MCALLEN - The City of McAllen announced that it is now easier than ever for McAllen residents and visitors to contact its 3-1-1 Customer Service Call Center: just dial 3-1-1! “It’s now as easy as 3-1-1,” said McAllen City Manager Roel “Roy” Rodriguez, P.E. “Just dial 3-1-1 from any phone for your City of McAllen needs.” The City of McAllen 3-1-1 Customer Service Call Center was established in December 2012, but customers would previously have to dial the entire seven-digit number of ...