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Confusion is rampant

Maybe if it weren’t for the pandemic, who knows, maybe the bank transition — BBVA USA (the old Compass) to PNC Bank — would have been smoother. For many bank customers, however, the transition has been anything but easy.Last week and into this week, people were lined up outside some bank branches like the one in San Juan, waiting to find out what the deal is: Do they have to get a new bank account and a new routing number, or can they continue to use the same one they already have?If you include BBVA’s approximate 2.6 million customer, business,

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