McALLEN – Earlier today, the City of McAllen announced that residents and visitors can now contact its 3-1-1 Customer Service Call Center daily, as the service is now available Monday through Sunday, 8:00 a.m. – 6:00 p.m. until further notice. “We understand that our residents and visitors to our community have many questions, especially relating to details of the emergency order, services offered by community agencies, or information on modified McAllen city services,” said McAllen City Manager Roel “Roy” Rodriguez, P.E. “These questions do not just arise during the regular work week and some people really do just prefer to speak ...