Special to the Advance AUSTIN — The Public Utility Commission of Texas secured refunds and bill credits of $599,865 for Texas electric, water, and telecommunications consumers in fiscal year 2022 (Sept. 1, 2021 — August 31, 2022). The agency’s Customer Protection Division team of 22 employees assisted 12,248 customers who reported billing issues or other complaints to the agency across all three industries the PUC regulates.“There’s a reason the first word in our agency’s name is “public,” our team is extremely proud of the work we do on behalf of Texans to help resolve issues with their service providers,” said ...